It's all about respecting the creative process.
TERMS AND CONDITIONS
AMENDMENT OF TERMS
I reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. I will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use this website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and ’s rights and obligations to each other.
DESIGN PROJECT TERMS
Project quotes are valid for one month from the date of quote received.
Projects under $500 are to be paid upfront before design work will commence.
Part payments for projects over $1000 are available.
The final payment is due 14 days from the date of the invoice.
Project timelines are a guide only. Subject to circumstances beyond my control.
Respectful open communication is required from both the client and the designer.
The client and designer are in partnership while the project is in progress and both parties are required to meet milestones outlined in a timely manner.
The client can not share any work in progress artwork on social media.
The client can not use artwork until final payment has been made to Jam Creatives.
Jam Creatives has the right to display client artwork on the website & include links to clients’ platforms.
Jam Creatives has the right to share visuals of work in progress artwork on all Social platforms, at the appropriate time.
Jam Creatives has the right to discuss projects, processes, stories from client work in a professional manner.
Design projects have 2 rounds of changes and any further changes are charged at an hourly rate. Clients will be notified in advance of reaching this stage of the project.
Jam Creatives has the right to discuss copyright on artwork created. This would be reviewed at quoting stage.
Copyright 2022 Jam Creatives. All rights reserved.
LIMITATION OF LIABILITY
It is an essential pre-condition to you using a website that you agree and accepts that is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in documents or information, any goods or services offered or from any other use of Jam Creatives website. This includes your use or reliance on any third-party content, links, comments, or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and Jam Creatives expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. You must be over 18 years of age to use this website and to purchase any goods or services.
DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and Jam Creatives is not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Jam Creatives Founder.
Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact for assistance.
RETURNS AND REFUNDS
Should you wish to return your order, please notify Jam Creatives within 5 days of purchase with a valid reason for return. If unable to resolve your complaint or further assist you, I will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Jam Creatives Founder.
LINKS TO OTHER WEBSITES
Jam Creatives provides links to other websites, advertisements, and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval, or arrangement between and the owners of those websites. Jam Creatives takes no responsibility for any of the content found on the linked websites.
Jam Creatives website may contain information provided by third parties for which accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. I am making a ‘recommendation’ only and am not providing any advice nor do we take any responsibility for any advice received in this regard.
To the fullest extent permitted by law, absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Gives no warranty that the documents, goods, or services will be free of errors, or that defects will be corrected, or that Jam Creatives website or its server is free of viruses or any other harmful components.
Whilst I, at all times endeavour to have the most accurate, reliable, and up-to-date information on Jam Creatives website, I do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link, or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
You may change your details at any time by advising us in writing via email. All information received from our customers is protected by secure servers. Secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access.
I do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands, and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
DISCLOSURE OF INFORMATION
I may be required, in certain circumstances, to disclose information in good faith and where is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
EXCLUSION OF COMPETITORS
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor. You do NOT have permission to use or access our website, to download any documents or information from Jam Creatives website or obtain any such documents or information through a third party. If you breach this term then will hold you fully responsible for any loss sustained and further hold you accountable for all profits that you might make from such unpermitted and improper use. Jam Creatives reserves the right to exclude and deny any person access to our website, services, or information at our sole discretion.
COPYRIGHT, TRADEMARK, AND RESTRICTIONS OF USE
This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information, or materials on the website for the purposes of sale or use by any third party. In particular, you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
Jam Creatives reserves all copyright and trademark in all documents, information, and materials on the website and reserves the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extract for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with my written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or other forms of the electronic retrieval system.
These terms and conditions represent the whole agreement between you and concerning your use and access to Jam Creatives website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
INFORMATION COLLECTED FROM YOU
In the course of your visits to Jam Creatives website or use of products and services, I may obtain information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).
Services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If I become aware that a child under 18 has provided us with Personal Data, I will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us. You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.
HOW I USE YOUR INFORMATION
Personally Identifiable Information: I use the information collected to deliver services to you, including communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised experience. Marketing communications are only sent to you if you have requested or subscribed to them. You can opt-out of our marketing communications at any time by unsubscribing or emailing and your request will be actioned immediately.
Non-Personally Identifiable Information: I also use the information collected in aggregated and anonymized forms to improve our services, including administering our website, producing reports and analytics, advertising our products and services, identifying user demands, and assisting in meeting customers needs generally. Any information you choose to make publicly available, such as blog comments and testimonials on my website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
STORAGE AND SECURITY OF YOUR INFORMATION
I will use all reasonable means to protect the confidentiality of your Personal Data while in my possession or control. All information received from you is stored and protected on secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
To enable me to deliver my services, I may transfer information collected about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections. We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements. In the event there is a breach of our security and your Personal Data is compromised, I will promptly notify you in compliance with the applicable law.
COOKIES AND PIXELS
SHARING YOUR INFORMATION WITH THIRD PARTIES
I do not and will not sell or deal in Personal Data or any customer information.
DISCLOSURE OF YOUR INFORMATION
I may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, I may use your Personal Data to protect the rights, property, or safety of www.jamcreatives.com.au customers or third parties. If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
LINKS TO OTHER WEBSITES
My disclaimer is all about respecting the creative process.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with my terms and conditions of use. The information contained in this website is for general information purposes only and is provided by Jam Creatives. While I endeavour to keep the information up to date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.
In no event will Jam Creatives be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website, you may be able to link to other websites which are not under the control of www.jamcreatives.com.au I have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep Jam Creatives website up and running smoothly. However, Jam Creatives takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This website and its contents are the copyright of Jam Creatives © 2022. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download content to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other forms on an electronic retrieval system.